I was injured by cans falling off shelves in a supermarket and suffered a nasty cut to my eye and concussion. Is it possible to claim compensation against the supermarket for my injuries?
One of the most common reasons for claiming personal injury compensation for a shopping accident is being injured by cans falling off shelves in a supermarket. Falling cans can cause cuts, bruises and concussion and people often sustain more serious injuries when they fall over them. Compensation for being injured by cans falling off shelves in a supermarket can be claimed against the supermarket’s public liability insurance policy, provided that it can be established that the accident occurred due to negligence of the supermarket staff.
There are a number of instances where supermarket staff may have been negligent. Supermarket shelf stackers are encouraged to fill shelves and not to return half empty boxes of tins and cans to the warehouse. Sometimes shelves are over stacked as a result, especially the top shelves where there is more space. When cans have been stacked incorrectly or shelves have been overfilled, a simple knock to the shelf may be all that is required to dislodge a can.
For this reason supermarket shelf stackers are now required to complete a bump test to ensure that items do not fall from the upper shelves. This test helps to prevent customers being injured by cans falling off shelves in a supermarket. However, not all supermarket staff complete this test. Failure to do so however can be classed as negligence.
If the cans fell due to being incorrectly stacked on the shelves or if the shelves were overloaded or faulty, then a claim for compensation for being injured by cans falling off shelves in a supermarket should be possible. However, you will only be able to claim for being injured by cans falling off shelves in a supermarket if your injury was treated at hospital or by a doctor. Your medical records must reflect the fact that you have sustained an injury in order to be eligible to claim personal injury compensation. You must also have reported the accident to the supermarket staff, and should have entered details of the accident in the supermarket’s ‘Accident Book’. Both the accident book report and your medical records will be used by a personal injury solicitor when compensation is claimed.
After ensuring your injuries have been properly attended to, you should speak with a personal injury solicitor about claiming compensation for being injured by cans falling off shelves in a supermarket. Delaying doing so may mean vital evidence can no longer be collected, and this may reduce your chances of making a successful claim for compensation.